Terms of Service

Agreement

Vowfly is operated by Travel Zap Inc., 24 E. Washington St., Suite 875, Chicago, IL 60602, referred to in these terms as “we” or “us.” By creating an account or using Vowfly, you agree to these terms and to our Privacy Policy. If you do not agree, please do not use the service.

Your account

You need an account to build an invitation or wedding site. You must be at least 18, the information you give us should be accurate, and you are responsible for keeping your sign-in secure and for what happens under your account.

You may invite a partner or a helper to your account. Anyone you invite can see and change your wedding content and your guest list, so invite people you trust.

Free and paid features

Invitations, save-the-dates, RSVPs, your guest list, your wedding website and your registry page are free. Some features cost money, such as a custom domain, Guest Messages and the Wedding Pass. We show the price, and what it includes, before you pay. Prices do not include sales tax, which is added at checkout where it applies. We will not start charging for a feature you already use for free without telling you first.

Payments

Payments are processed by Stripe. When you buy something, you authorize us to charge your payment method for the price shown plus any tax. We never see or store your full card number. Purchases are sold through Stripe Managed Payments, which makes Stripe the seller of record: your receipt comes from Stripe, and Stripe's checkout terms also apply.

Renewals

A custom domain is a yearly purchase. It renews automatically each year at the price shown at checkout while your wedding date is still ahead. We charge the card you used about 30 days before the domain expires, and we email you reminders 60, 30 and 7 days before. Once your wedding date has passed, automatic renewal turns off and the domain expires at the end of its current year, unless you choose to renew it. You can turn off renewal or transfer the domain out at any time from your account.

All purchases are final

Each purchase is an agreement for the feature you chose. All purchases are final and non-refundable, including domain registrations, Guest Messages and the Wedding Pass. The exceptions: if a domain cannot be registered after you pay, we refund you in full, and printed cards can be canceled or reprinted as described under “Printed cards” below. Nothing here limits a refund the law requires. You can turn off a domain's renewal at any time so you are not charged for another year.

Printed cards

Your printed cards go into production 24 hours after you order. Until then you can cancel from your order page and we refund you in full. After that the order can no longer be canceled. If your cards arrive misprinted, meaning they do not match the proof you approved, tell us and we will reprint them at no cost to you. Wording, spelling and other details you approved on the proof are not misprints, so please check your proof carefully before you order.

Text messages (Guest Messages)

Couples can send wedding updates (such as schedule changes, reminders and RSVP nudges) by text through Vowfly. Messages are sent on the couple's behalf by Vowfly, operated by Travel Zap Inc., and only to guests who opted in themselves by checking the box on the RSVP form. A couple cannot opt a guest in on their behalf. Opting in is not required to RSVP.

If you are a couple, you may send only messages about your own wedding, only to guests who agreed to receive them, and never marketing. We may block a message, or pause Guest Messages for an account, that breaks this.

Message frequency varies by wedding. Message and data rates may apply. Reply STOP to opt out or HELP for help, or contact support@vowfly.com or 720-722-0188. Carriers are not liable for delayed or undelivered messages.

Invitation texts

Couples can also ask us to text a guest a link to their invitation. This is one text per phone number, sent by Vowfly on the couple's behalf, with wording we write. It contains no advertising, and it is not an opt-in to Guest Messages.

If you are a couple, send invitation texts only to your own guests, about your own wedding.

If you are a guest and do not want texts from Vowfly, reply STOP. We will not text that number again for any wedding.

Custom domains

Domains you buy through Vowfly are registered through our domain registration partner, and you are listed as the domain's registrant, so the domain is yours. Domain registration is also governed by the registrar's terms and the rules for that domain extension, which we do not control. You may need to confirm your contact details by email to keep the domain active.

You can also connect a domain you already own, free of charge. You stay responsible for that domain and its renewals with your own registrar.

Your content

Your photos, wording, wedding details, and guest list remain yours. We do not claim ownership of them.

To run the service, you give us permission to store, process, and display your content, for example showing your photos on your wedding site, or emailing an RSVP confirmation. That permission exists only to operate Vowfly and ends when you delete the content, or when your account is deleted after you close it. We may also show anonymized, aggregated statistics about product usage, which never identify you or your guests.

You should only upload content you have the right to use. That includes photographs. If a photographer took them, make sure you are allowed to publish them.

Wedding Album (guest photos)

For couples. The Wedding Album lets your guests add photos from their phones through a link or QR code you share. It is included with the Wedding Pass. Photos go into a private album that only you, and anyone who helps manage your account, can see. If you turn on "Let guests view the album", anyone with the album link can view it, and a link can be forwarded. You can turn sharing off, get a new link, or delete any photo at any time.

For guests adding photos. By adding a photo, you agree to these terms and confirm that you took it or have the right to share it, and that it follows the rules below. You keep ownership of your photos. You give the couple and Vowfly permission to store your photos, show them to the couple, show them to anyone the couple shares the album with, and let the couple download them. We use guest photos only to run the album. We do not use them in advertising, sell them, or use them for anything else.

What can't be added. Please don't add photos that are unlawful, sexually explicit, hateful or harassing, that show someone in a way they would not agree to, or that you don't have the right to share. The couple can remove any photo, and we may remove photos or turn off an album that breaks these rules.

Removing a photo or reporting a problem. If a photo of you is in an album and you want it removed, ask the couple, or email support@vowfly.com with the album link and a description of the photo. To report copyright infringement, email us with your contact details, the work you own, the album link and the photo, a statement that you believe in good faith the use is not authorized, and a statement, under penalty of perjury, that your notice is accurate and that you are the owner or authorized to act for the owner. We remove photos that infringe and may close the albums of repeat infringers.

How long photos are kept. Photos are kept for 12 months after the wedding date, then deleted for good. We email the couple 30 days and 7 days before, so they have time to download them.

Location details. The copies of each photo shown in the album, and on a shared album link, are made fresh when the photo is added, which removes location and camera details. The original file, which the couple can download, is kept exactly as the guest's phone saved it and may still include them.

Your guest list

When you add guests, you are giving us other people's personal information. You confirm that you have a reasonable basis to do so, and you agree to use Vowfly's email and text features only to communicate about your wedding. Vowfly is not a tool for marketing, bulk mail, or contacting people who have not been invited to your event. How we handle guest information is described in our Privacy Policy.

Acceptable use

Please do not use Vowfly to publish unlawful, hateful, or infringing material; to impersonate someone else; to send spam; to send texts to people who did not agree to them; to attempt to break, overload, or gain unauthorized access to the service or to other people's sites; or to scrape or resell the platform. We may remove content or suspend an account that does these things.

Public wedding sites

A wedding site is reachable by anyone who has its link. That is the point, since you share the link with your guests. You can add a password to yours in Settings, which asks a visitor to unlock the site once before they can read it. Without one, anybody who has the link can read the site, and a link can be forwarded, so treat what you publish there as something a stranger could read. Do not put information on it that would be harmful if seen by someone outside your guest list.

Other sites and services

Your wedding site can link to other sites, such as store registries and payment apps like Venmo, PayPal, Cash App and Zelle for cash gifts. Those sites have their own terms and privacy policies, and gifts sent through them go directly between guests and couples. We are not responsible for them. We may earn a commission when a guest buys through some registry links.

Availability

We work to keep Vowfly running, but we cannot promise it will be available without interruption. We may change, add, or remove features as the product develops. If we ever discontinue the service entirely, we will give account holders reasonable notice and an opportunity to export their content.

Keep your own copy of anything you could not stand to lose. Your wedding date does not move because a website had a bad day, and a backup of your guest list is cheap insurance.

Service provided as is

Vowfly is provided as is, without warranties of any kind, to the fullest extent the law allows. We do not warrant that the service will be error-free, that it will meet every need, or that content will always be preserved. Some jurisdictions do not allow the exclusion of certain warranties, so parts of this section may not apply to you.

Limits on liability

To the fullest extent the law allows, we are not liable for indirect, incidental or consequential damages from your use of Vowfly. Our total liability for any claim is limited to the greater of the amount you paid us in the 12 months before the claim or $100. Nothing here limits liability that cannot be limited by law.

Indemnity

If someone brings a claim against us because of content you published, guest information you added, or messages you sent through Vowfly in breach of these terms, you agree to cover our reasonable losses and legal costs from that claim.

Disputes

If you have a problem with Vowfly, contact us first at support@vowfly.com and give us 30 days to try to resolve it. These terms are governed by the laws of the State of Illinois, without regard to its conflict-of-law rules. Any dispute that is not resolved informally will be heard only in the state or federal courts located in Cook County, Illinois. You agree to bring claims only in your individual capacity, and not as a plaintiff or class member in any class action or representative proceeding.

Ending your use

You can close your account from Settings. Your site and invitation go offline right away, you can reopen the account within 30 days, and after that it is deleted as described in our Privacy Policy. We may suspend or close an account that breaks these terms, and where circumstances allow, we will tell you why first.

Changes to these terms

We may update these terms as the product changes. When we do, we will update the effective date at the top of this page, and for significant changes we will email account holders before they take effect. Continuing to use Vowfly after a change means you accept the updated terms.

Contact

Email support@vowfly.com, call or text 720-722-0188, use our support page, or write to Travel Zap Inc. (Vowfly), 24 E. Washington St., Suite 875, Chicago, IL 60602.